Manage and control the Asia Pacific OtC processes for DHL’s largest Strategic, MNC and CSI customers, guaranteeing continuous cash flow, customer satisfaction, elimination of errors at source and compliance to terms and conditions that impact key KPI’s such as DSO, DQO, Credit Notes, Bad Debt and percentage overdue.
Stakeholder - Internal:
Customers - External:
Expected years of experience
5-7 years’ work experience in a related field (e.g. finance, sales, business analyst, customer service) – strong preference for candidates with experience in multiple fields (e.g. Collections, Query Handling, AP, Billing, CMF, Customer Service, Sales)
Master/ Bachelor level in Business / Finance