Short Overview of Job ResponsibilitiesCustomer Service Advisor (CSA) jobs continue to be on the rise as more businesses are beingengaged through socia...

Job Summary / Overview:The applicant is expected to behave like an extension of the brand and take care of our customers to the fullest of their capab...

Key Responsibilities:• Field inbound calls and exhibit the correct sales and customer experience behaviorsthroughout the entire interaction• Take a co...

Job Summary:The Customer Success Specialist (CSS) will be responding to customer requests, managingconcerns, and providing specific information based...

Job Summary:The Customer Success Specialist (CSS) will be responding to customer requests, managingconcerns, and providing specific information based...

 Responsibilities:o Provide mentorship, guidance and career development to members of your teamo Lead a high-performing team through an exciting tran...

Job Summary Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center...

Responsibilities: Identify training needs by evaluating strengths and weaknesses. Ensure the training implementation schedule is respected and kno...

Job Summary• Directly responsible for Agent Development• Address performance gap through looking at individual performance and looking at process,peop...

Responsibilities:• Provide personal butler service for cloud customers to improve the overall sales revenue and reduce the customer churn rate.• Reach...