Assistant Manager with 7+ years of experience in an inbound and outbound setting, ensuring quality and servicing standards are constantly challenged. Experienced in managing performance data and building appropriate action plans to meet business needs. Possess extensive knowledge in contact center environment including project migration, process improvement, performance management, training, and quality assurance.
Designation : | Assistant Manager |
Highest Education : | Diploma |
Open For Job : | Immediately Available |
Job Skill : | Training and Development, Call Centre Operations, Quality assurance |
Work Experience : | 7 years |
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