Coming from the IT Operations , Data Center and Network Setup, Service Management and Project Management background for more than 15 years now , I have strong experience and confidence in Servicing and Managing large IT Infrastructure Projects and Clients such as Maybank – Project Everest ( Data Center Migration ) in 2018. My key role was managing the services from end to end from the time the project was awarded , till post completion of each activity to ensure we have delivered what we have committed within the contract, and we have also over-delivered the right services to keep the client happy.
Having said that , my current role in Payment Network Malaysia as Delivery Manager which has significantly given more exposure which technically has helped the Nation's E-payments Infrastructure System Transformation from planning , procurement until the complete readiness where we can run the show supporting all the banks from a complete new environment.
The support we are rendering to all 35 banks nationwide has challenged, and given a new aspiration to do better and better almost everyday.
One of my key role is Managing the services such as DWDM, Extranet Links , Internet Services , IPSec Tunnel Build , and few more relevant services which has enhanced my knowledge and grip on current industry and the way forward
I have also had the great opportunity to work closely with local Telco partners – TM, Maxis , TIME and NTT , and also some of the regional partners like Singtel, China Union@China Telecom, ITMX (Thailand) , Artajasa ( Indonesia) and NETS ( Singapore ) as part of the Infrastructure Improvement Plan
I am known for my professionalism, and also as a ‘warm body’ personality for an excellent client and partner experience.
Total Experience: 15 years in IT ( 11 years in IT Operations & Infrastructure Services and Projects)
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My key forte will be :
IT Service Delivery Management
Medium and Large IT Infrastructure Projects
Network Planning, Procurement, Setup and Migrations
IT Operations – Service Management, Service Monitoring and Controls
Data Center Setup , Revamp and Migration
Application & Tool Migration
IT Asset Management
IT Procurement Management -Proposal , Quotation , RFQs and RFPs based on current market standard
Shared ATM Network Migration
Hardware Security Module Setup and Migration
Knowledge in Cloud Services ( Azure & AWS )
Designation : | Delivery Manager |
Highest Education : | Diploma |
Open For Job : | Immediately Available |
Job Skill : | IT Infrastructure, Data Center, Program and Project Management, Service Delivery Management |
Work Experience : | 16 - 20 years |
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