IT Service Delivery Manager at Essilor for the Asia Pacific, Middle-East, Russia, and Africa regions where our driver is to enable our mission to improve the lives of many more people through improved access to quality vision care products.
Manage the relationship with the Managed Service Provider to deliver infrastructure managed services (Network, Systems, Data Center), covering proactive monitoring of the infrastructure, Incident Management, Problem Management, Service Improvement Plan, Change Management, Capacity Management, and Lifecycle Management of the infrastructure, Contract Management & IT Governance.
Designation : | Service Delivery Manager (ASEAN) |
Highest Education : | Graduate Degree |
Open For Job : | Open for Job Change |
Job Skill : | IT Service Delivery, Security services, ITIL Expert , Agile, ITIL, ITSM, IT Operation, Incident Management, Problem Management, Change Management, Problem Analyst, IT Security, Account Management, IT Finance, Crisis Management, Client Management, Business Stakeholders Management, Business Analyst, BMC Remedy Smart Reporting, Network Infrastructure, Cloud Security, DataCenter, SIP |
Work Experience : | 11 - 15 years |
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