In this article, you will understand:
- What is remote concierge and how it works
- The advantages and disadvantages of the remote concierge system
- Which ordinance rules should be adopted
If you arrived at a building, were cleared from the entrance via an intercom or biometrics and did not see a porter on the premises, chances are great that you passed a remote concierge. In this article, we will explain how this electronic system, also known as virtual concierge, works.
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After all, buying a property is making an investment and, therefore, finding the ideal planning demand. It is necessary to pay attention to all the details of the condominium, from internal issues, such as the type of building's entrance, to external ones, such as location and security.
WHAT IS A REMOTE CONCIERGE?
To understand what a remote ordinance is, just imagine an electronic system that replaced the traditional ordinance, with employees. The remote concierge is not inside the building, but in an external central.
The Brazilian Association of Electronic Security Systems Companies (Abese) explains that at the remote entrance the direct service between the entrance and the visitor is transferred to a place geographically outside the condominium. “That is, do
Service remotely without a doorman physically established in the condominium”, explains the entity.
REMOTE CONCIERGE: HOW DOES IT WORK?
When talking about remote ordinance and how this system works, the lawyer specializing in real estate law, Rodrigo Karpat, points out some examples. The resident can enter the building through biometrics, an iris reading or a control without having to activate the plant.
The remote concierge is open 24 hours a day, 7 days a week. For the system to work, says Abese, planning is needed to organize the service structure and communication links.
Understand more about the operation of the remote concierge in a condominium
ORDINANCES
The implementation of the remote concierge system may require the building or condominium to create specific ordinance standards. Today, with the physical ordinance, many buildings already have their rules for identifying visitors and controlling the entry and exit of vehicles.
A solution in cases of remote ordinance, according to Abesel, is that the access of residents is done through automated control (either by biometric or iris reading, or even with an access control device). For third parties, the service can be done remotely by the employees of the control center.
"In other access situations, such as parties with visitors, service providers, unregistered visitors, residents without the reading element (rfid tags, cards, badges, etc.), remote attendants may be triggered", explains the entity.
ADVANTAGES AND DISADVANTAGES
Condominiums that opt for this type of service aim to save financially and have more security. Costs, however, are a two-way street.
Rodrigo Karpat says that the remote ordinance can greatly reduce the costs of the building or the condominium. “Imagine a building with 4 employees, with 10 units. This labor represents around 80% of the cost of that condominium”, he explains in a lecture on TV Cerci.
The drop in spending, however, will only be achieved in the medium term. This is because the condominium will have to pay for the labor that will be dispensed and will have the cost for the purchase of the investments. So, if the building needs to cut costs in the short term, this may not be the ideal path.
As it is an electronic structure, the remote ordinance requires continuous maintenance. Equipment should always be checked to see if there are any problems that put the building's security at risk. The condominium will also need a generator to keep this structure working in the event of a power outage.
Security is one of the advantages that may attract more attention. As the system is monitored by several cameras, from a central office, the condominium conditions are carefully monitored.
FIND A NEW HOME WITH THE HELP OF LOFT
Now that you know the security rules of the residential condominium concierge, you can look for an apartment that meets your criteria for safety and convenience. Discover the Loft apartments and schedule a visit in person or online! And to always stay on top of the main news about the real estate market, follow the Loft blog.
