I'm Madeline Reyes, Filipino foreign worker residing in Kuala Lumpur looking for a new and exciting job opportunity. My core experience in the last 18 years revolve around the Outsource industry, where customer experience is always at the heart of everything I do. I currently hold a Senior Quality Team Leader role where my tasks include identifying frontliners' skill and knowledge gaps, and sharing best practices in achieving optimal results. I know that I'll be exceptional in this role as I understand customers' needs and have a proven track record in driving performance improvement within my team.
I hope that I be consider for this post, and look forward to hearing back from you so we can discuss my qualifications for this role.
Designation : | Senior Customer Experience Team Leader |
Highest Education : | Graduate Degree |
Open For Job : | Open for Job Change |
Job Skill : | Customer Service Associate, Quality Analyst, Microsoft Office, MS Office, API, Tableau, Google Suite, Zendesk, Customer Experience Management |
Work Experience : | 16 - 20 years |
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