PRINCIPAL ACCOUNTABILITIES

• Responsible for managing tasks/functions of a project/minor change from a technical, cost, and schedule perspective.
• Execute projects through a cross-functional team consisting predominantly of matrixed task leaders and support personnel from the WW IT organization.

• Integrate all functions and activities necessary to perform the project/minor change to meet the client or customer requirements.

• Communicate project/minor change performance and status to senior leadership during project reviews

• Plan and implement actions by the project/minor change team to define and implement technical baseline and meet quality requirements for project products and services.

• Supports project/minor change plans under the leadership of a more senior project manager or program manager.

• Strong understanding of IT Project Management principles and techniques.
• Proven ability to manage change and engage team members.
• Proven ability to provide direction and leadership to others.
• Advanced facilitation and communication skills.
• Good negotiation and problem-solving skills.
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, flows (automation), custom views, and other content of intermediate complexity
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements

Non-Technical

• Excellent team skills working in collaboration at a highly technical level with colleagues, IT partners and IT consultants both on and off site.
• Excellent communications skills to explain either verbally or in writing, technical concepts, solutions and ideas with people at all levels of IT knowledge and experience.
• Ability to work independently and with high degree of autonomy to make decisions at the appropriate time, drawing on experience and considering the needs of the situation, priorities, constraints and the availability of necessary information.
• Corporate, Industry and Professional Standards: Proficient in the specific standards associated with this role. Examples: accessibility standards, organisational network performance standards, service desk procedures, corporate quality, security, agile development methodology and change management processes.

• Participates in, and at times conducts project/minor change meetings. Ensures project tracking and analyst

• Ensures adherence to quality standards. Provides technical and analytical guidance to project team
  

• Excellent Communication Skills