CPQ functional Lead - ITC Infotech India Ltd
- Bengaluru, Karnataka, India
- Apply by: Jan 01, 2026
- 10 Vacancy
- Local Candidates (India)
- Shift: First Shift (Morning)
- Career Level: Experienced Professional
- Degree: Graduate
- Experience: Year
- Full Time/Permanent
- Work from Office
Job is expired
Job Description
As a CPQ Functional Lead, you are responsible for assisting on client projects to facilitate discovery, conduct requirements gathering and refinement, define process gaps, define configuration specifications, perform quality assurance, and manage project documentation.
Main Responsibilities:
- Work with clients and end users to gather, understand and define business requirements.
- Assist with ongoing system administration including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality.
- Create customized reports and dashboards to visualize key business metrics.
- Maintain database integrity and accuracy via data cleansing, data uploads and data exports.
- Assist with release evaluations including defining scope and priorities for system initiatives.
- Troubleshoot production issues in a timely manner and provide internal support when needed.
- Work with end users during User Acceptance Testing (UAT) & regression testing to accurately prioritize defects and re-test resolved issues.
- Oversee integrated business applications and ensure they function.
- Understand how Salesforce integrates with our other CRM solutions and customer/business intelligence databases.
Key Qualifications:
- 5+ years’ experience as a CPQ Business Analyst/Functional Lead.
- 9+ years of experience in any CPQ domain.
- Broad understanding of CRM Best Practices.
- CPQ Certifications.
- Experience gathering requirements and building custom applications.
- Demonstrated ability to conduct thorough needs analysis and implement solutions to drive business outcomes.
- Ability to critically review feature requests and make alternate proposals as warranted.
- Effective at managing and prioritizing multiple tasks simultaneously.
- Exceptional communication skills, including written and presentation skills.
Benefits
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