Experienced professional combining diverse expertise in data analysis, operations management, and customer relations within the general insurance industry. Accomplished track record in driving
operational efficiency, optimizing processes, and fostering client-centric solutions. Leveraging prior roles as a customer relationship executive and sub-broker in a wealth management company, I bring
comprehensive financial insights to enhance decision-making and business growth.
Proficient in extracting, analyzing, and interpreting complex data sets to extract actionable
insights. Expertise in utilizing statistical tools and visualization techniques to support informed
business decisions and improve operational effectiveness
Proven ability to streamline processes, enhance workflow efficiency, and ensure seamless
operations. Successfully implemented strategies that led to increased productivity and reduced
turnaround times
Reporting and dashboard creation for reviews and analysis of business performance for
different zones and regions throughout the country to be presented to higher management in
the company
Identification of bugs and issues and working in coordination with IT or product team for timely
resolution
Designing solutions for key operational & client issues that impact revenue and gross profit
Assisting on different projects regarding quarterly reviewing, deck preparation, data
management, preparing training module and timely communication throughout the
organization
Data management; managed data and retained large volume high profit automobile dealership
all over North & East India.
Driven customer engagement products for automobile sector through online and social media-
based engagements.
In-depth understanding of client needs from previous roles, translating into personalized
solutions. Effective communication skills honed through interactions with diverse clientele,
resulting in strong client loyalty and satisfaction.
Background as a sub-broker in wealth management contributes to a holistic understanding of
investment strategies and financial markets. This insight aids in aligning insurance offerings with
clients' broader financial goals.
Designation : | Senior Operations Executive |
Highest Education : | Post Graduate Degree |
Open For Job : | Immediately Available |
Job Skill : | Data Analytics, Master Data Management, Sales |
Work Experience : | 6 years |
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