• Around 23 years of rich experience in Software Services and Management
• Experience in Delivery Management, Testing, designing, coding, debugging, implementation & development of IT solutions in application software.
• Certified IRCA Lead Auditor for ISO/IEC 27001 - Information Security and ISO 9001:2015 - QMS.
• Very good knowledge and experience in Project Management activities, trained on PMP methodologies and Certified Project Management proficiency level in NTT DATA.
• Travelled to US, Europe on work assignment several times to move projects offshore
and for management meetings.
• Very good international exposure, travelled to US, Europe, Dubai, China and Thailand
• Participated in Earnest & Young external security audit twice as auditee with zero NCs.
• Build ODC setup twice as per special information security guidelines by Client.
• Participated in Internal ISMS audits several times.
• Maintained and implemented ISMS requirements in multiple accounts as a Delivery
Manager.
• Worked as Assessment Team Member (ATM) for CMMi Certification couple of times in
NTT DATA under KPMG supervision.
• Successfully hosted several customer visits with good customer satisfaction.
• Coordinated with other verticals on presentations and relationship building at offshore with all top management team from customer with an average team size of 10 every time.
• Maintained good relations and handles client's top management very well.
• Got very good customer satisfaction from clients for my accounts.
• Extensive knowledge on security guidelines for financial services clients.
• Worked as a Delivery Manager for TIAA-CREF account.
• Worked as Delivery/Program Manager for NTS account.
• Worked as Program Manager for Cox and Kings at client place in Mumbai for Testing project.
• Good knowledge on software systems, processes/procedures.
• Very good knowledge on software delivery models, on cost models and Gross Margins.
• Build good knowledge base on all the accounts i worked on to help and educate the teams on domain knowledge.
• Managed all projects in Green all the time.
• Extensively worked in meeting client staffing requirements with the help of support
groups.
• Maintained high resource satisfaction levels within teams resulted in controlling attrition.
• Good knowledge on client on boarding and BV processes.
• Started Onebeacon, Carefirst and TIAA-CREF projects from scratch at offshore and build
the team to the peak numbers.
• First resource available in organization to train teams on Natural/Adabas and built teams
to execute 30 member project.
Designation : | Delivery Manager |
Highest Education : | Post Graduate Degree |
Open For Job : | Immediately Available |
Job Skill : | Delivery Management, Project Management, Program Management |
Work Experience : | 21 - 25 years |
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