Let me tell you a little bit about me:
• Currently while I was working for a renowned e-commerce portal as a representative in a chat process, I came across to the numerous situations to counter and the various opportunity (Moment of Truth). While attending multiple queries at a time, I worked on my accuracy, instant reply, informative resolutions, driving out the CSAT within the limited timespan and many more.
• Indeed, after getting a good experience over voice process for e-commerce, the situations in chat process seems very much clear, as now I have acquired knowledge for post purchase and pre purchase scenarios.
• In my position as an FOA at Taj Rishikesh Resorts and Spa Uttarakhand. I have experienced and adopted a way to give a personalized experience to all our guests. Including the part of handling guest queries along with keeping records of guest's information using Micros Opera.
• Anticipation toward guests need is the important stuff what I have learned along with leading the team towards efficient and effective success.
I think my past work experience working as a CCE with United Health care (Wipro), Account Operator (Food Production Company), CCE in International Bpo, Data Entry Operator cum Team Leader (IT Ltd) all these experiences will help, me to be an asset to your Group. I would appreciate an opportunity to discuss the role — and how I can help — further.
Designation : | Customer Executive |
Highest Education : | Post Graduate Degree |
Open For Job : | Immediately Available |
Job Skill : | Customer Relationship |
Work Experience : | 5 years |
Are you sure you want to remove this connection?
Are you sure that you want to remove this member from your family?
You have poked Shankar09
New member was successfully added to your family list!
© 2024 SCIKEY
Comment reported successfully.
Post was successfully added to your timeline!
You have reached your limit of 1000000 friends!
File size error: The file exceeds allowed the limit (92 MB) and can not be uploaded.
Unable to upload a file: This file type is not supported.
We have detected some adult content on the image you uploaded, therefore we have declined your upload process.
To upload images, videos, and audio files, you have to upgrade to pro member. Upgrade To Pro
Please save all forms to submit application
Fill your profile in just 2 minutes to proceed further. Make sure you have filled all mandatory fields in Profile Setting Tab.