PRINCE2® Practitioner & ITIL V3 Foundation certified professional with 13+ years of experience, an efficient Team Leader & Player, with excellent communication, interpersonal & problem-solving skills with analytical and decision-making capabilities to enhance organizational objectives.
• Exposure in Service Operation (IM & MIM) and Reporting & Analysis.
• Comprehensive experience in strategic planning and impact analysis.
• Adroit in conducting Process Improvement, Defect Prevention, Periodic Reviews & Analysis.
• Identifying & Mitigating risks, measuring metrics, tracking project progress and submitting status reporting.
Designation : | Service Assurance Manager |
Highest Education : | Graduate Degree |
Open For Job : | Open for Job Change |
Job Skill : | Major Incident Management, Incident Management, Operations Management, Change Management, Project Management |
Work Experience : | 11 - 15 years |
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