Telesales Representative (Mandarin & Malay speaker) - SRKay Consulting Group
- Bayan Lepas, Penang, Malaysia
- Apply by: Jan 01, 2026
- 1 Vacancy
- Local Candidates (Malaysia)
- Salary: 3000 MYR - 3500 MYR
- Shift: First Shift (Morning)
- Career Level: Entry Level
- Degree: Graduate
- Experience: Year
- Full Time/Permanent (hiring on behalf)
- Work from Office
Job Description
Responsibilities:
• Provide personal butler service for cloud customers to improve the overall sales revenue and reduce the customer churn rate.
• Reach out to customers over the telephone to address customers' questions, provide excellent customer experience, and maintain good customer relationships.
• Capture customers’ implicit requirements boost the renewal rate and increase average order value through upselling and cross-selling.
• Improve customer service standards to reduce the customer churn rate.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Qualifications & Requirements:
• College degree or above
• Possess professional customer service skills; solutions mindset, multi-tasking, passion for customers and ability to deliver exemplary customer experience.
• Prior working experiences as inside sale/telesales for at least 1 year
• Ability to follow process and collaborate effectively to work in a team
• Excellent skills in communication, logical reasoning and creative thinking
• Fast learner with strong interests in public cloud products and technologies
Benefits
Skills Required
Share Job
Related Jobs
- 26 Vacancy
- Bayan Lepas
- Jan 06, 2021
- MYR 3000 - MYR 3500
- 3 Vacancy
- Bayan Lepas
- Jan 06, 2021
- MYR 2500 - MYR 3500
- 3 Vacancy
- Bayan Lepas
- Jan 06, 2021
- MYR 2500 - MYR 3500
- 1 Vacancy
- Bayan Lepas
- Jan 06, 2021
- MYR 4200 - MYR 4500
- 1 Vacancy
- George Town
- Jan 06, 2021
- MYR 1800 - MYR 2000