We have an exciting opportunity for a Network Subject Matter Expert.

Purpose of the position

• Responsible for implementation and maintaining network infrastructure as it pertains to “Global Design Standards”
• Follow security strategies and roadmaps based on the global standard
• Support CTO (Chief Technical Officer) office to develop infrastructure strategic plan
• Manage an offshore network support team and internal network team

Key roles and responsibilities

• Organize meetings and workshops with multiple stakeholders from Markets IT, vendors, Enterprise Architecture, Integration teams
• Assist workshops by preparing and reviewing workshops material
• Follow action plan, support, and track completion of tasks with concerned stakeholders
• Assist stakeholders to define user cases and journeys
• Closely work with teams, gathering requirements, proceeding with gap and impact analysis, comparing available solutions
• Coordinating with multiple teams (Global, Regional, Local) for roll-out
• Elaborate with concerned Business System Managers the functional and technical requirements documents
• Proceed with scoping, workload estimation with related teams, project planning, coordination and execution follow up, risk management, project communication, Change Management
• Assist in the elaboration of project deliverables: Meeting minutes. Project plan. Business process and applications capabilities mapping, Architecture diagrams, design documents and test plans, Project/steering committee organization. Other project deliverables collection, elaboration, and review
• Translate project requirement into standard technical solutions in different network environment
• Proactively seek opportunities to improve efficiency by automating repetitive and manual tasks
• Contribute to design, build and run of on-premises and cloud networking to ensure proposed solutions meet requirements and standards
• Plan, implement and support BAU tasks
• Provide level 3 network support

Qualifications and experience

• Bachelor’s degree in Computer Science/Engineering
• A minimum of 8 years of experience with IT network project and implementation
• Working experience in retail industry and NMC is preferred
• Certifications in CISSP, CISSP, CCNP and ITIL are strong advantages
• Certifications in Cloud Platform and Infrastructure is a plus
• Solid experience on different server operating systems, virtualized environment
• Solid experience to manage large-scale IT infrastructure project, cloud computing platform and data center management
• Solid experience on IP networking
• Good spoken and written English & Chinese (Cantonese and Mandarin)
• Strong interpersonal and communication skills.
• Proactive approach.
• Good organizational skills and the ability to meet frequent deadlines.
• Ability to work with people at all levels.
• Strong analytical and planning skills
• Strong change management skills
• Work independent and innovative with good technical, analytical and problem solving

• Network Management