Valid for application before Nov 30, 2021 12:11 PM
Our client is seeking a solution designer who will work as a E2E Solution designer for system integrations between CRM across IT system stack.
He will provide subject matter expertise consultancy across various domains - Customer / Partner / Dealers/ Distribution management, Common API gateways, Charging & Billing solutions, Pricing Management, Product catalogs, Content management, VAS , Partner and Revenue management, Financial services, Back office Support solutions, Provisioning / fulfilment / Activation journeys, Common Services /ESB/ Business Process flow, Telco Product lifecycle journeys.
Guide on the effective use of CRM modules services for internal (within 4 CRM core modules – resources mgmt., product catalogue, customer information management and customer order management) and with ESB and 3pp integration. Able to map business process/requirement to align overall architecture with CRM flow & integration design to achieve business outcomes in alignment with business.
Build and contribute to Requirement Traceability Matrix.
Work closely with stakeholders, Business Analyst and Solution Architect to provide the high-level and low-level design and flow.
Identify risks and issues that are related to solution design and proactively mitigate the issues.
Ensure modular and scalable design for CRM to enable efficient use of system resources and yet able to cope with market dynamics for new integration, new business needs
Collaborate closely with development team to set and to ensure compliance to the architecture standard and design principles.
Ensure security and PDPA compliant in data management
Verify stability, interoperability, portability, security, or scalability of system architecture.
Provide E2E Solution Approach and get agreement with stakeholders
Provide inputs on effort estimation required for delivery of demand.
Support delivery teams on technical challenges.
Collaborate with the developer to come up with implementation options.
Collaborate with stakeholders to come up with E2E solution designs.
Contribute to the effective management of risks and issues associated with Solution designs
Ensure effective exception handling and build foundation to enable touch free operation in the future.
Skills & Requirement
5 - 8 years in IT Telecom sector in the relevant experience.
Experience in creating E2E Architecture for BSS and OSS systems in multiple domains -
Expertise on one or more of the following: CRM, Resource Management, Product Catalogue, Order management, cloud concepts and implementation, Mobile applications, Digital technologies, Open-source tools
Aware of various API techniques – SOAP, SOA, Rest etc
Should have good understanding of Application and Enterprise Design Patterns.
Knowledge of telecom products, pre-paid and post-paid
Design cross system integration patterns and data flow.
Familiar with data structure design
Experience in building high performance mission critical platforms, core components of CRM which can manage high number of transactional data per day and customers’ data.
CRM solution and BSS solution design experience
Experience with ESB integration solution
Architectural Skills like Design Patterns
Data Mapping Skills as Volante Studio, JAXB, CSV, XML, JSON
Experience in cloud solution and container technology like AWS Cloud computing, Red Hat OpenShift, Apache Karaf, Fuse Container, Fabric container, A-MQ Container
Experience in telco industry
Experience in OS and Database (SQL, Oracle, Postgrace)
Core Java, Spring Batch, Apache Blueprint, Apache Maven, Spring, Spring Boot, Apache Camel
Apache ActiveMQ Artemis, HornetQ, Apache ActiveMQ
RedHat JBoss Fuse Spring Boot, RedHat JBoss A-MQ
CI/CD Tools like Jenkins
Troubleshooting Tools JBDS, Eclipse, IBM Integration Bus, Memory Analyzer Tool
Digi is a company focused on growth and creating value for the long-term, delivered through a well-defined strategy to connect customers to what matters most.
In connecting Malaysians and businesses for the last 25 years, we have built strong capabilities and expertise in future-ready networks, digitalisation, customer experience, workplace and people development, and responsible business practices – shaped by a culture of innovation.