Executive, Customer Experience (Temporary 6 months) - Toyota Capital Malaysia Sdn Bhd

  • Petaling Jaya, Selangor, Malaysia
  • Apply by: Jan 01, 2026
  • 1 Vacancy
  • Local Candidates (Malaysia)
  • Shift: First Shift (Morning)
  • Career Level: Experienced Professional
  • Degree: Graduate
  • Experience: Year
  • Contract
  • Work from Office
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Job Description
RESPONSIBILITIES

• To attend outbound & inbound calls in a courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence.
• To attend SMS received via Volare inbox diligently and appropriate action is taken to close the log.
• To attend admin function – inquiry from emails.
• To generate report and perform analysis for Customer Experience Department.
• To assist, support and perform any ad-hoc task assigned by the Head of the department.

REQUIREMENTS

• Degree holder in any relevant field.
• Minimum 2 – 3 years of working experience in the customer service field as a frontline officer.
• Good communication in English and Bahasa Malaysia, both written and spoken.
• Effective in multitasking and a strong team player
Benefits

EPF,SOCSO,AL,MC, Medical Benefits and other employee benefits 

Skills Required
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