Executive, Customer Experience - Toyota Capital Malaysia Sdn Bhd

  • Petaling Jaya, Selangor, Malaysia
  • Apply by: Jan 01, 2026
  • 1 Vacancy
  • Local Candidates (Malaysia)
  • Salary: 2500 MYR - 3500 MYR
  • Shift: First Shift (Morning)
  • Career Level: Entry Level
  • Degree: Graduate
  • Experience: Year
  • Full Time/Permanent
  • Work from Office
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Job Description
RESPONSIBILITIES
• To support customer service operations and provide excellent customer experience to customers
• Attend inbound calls in a courteous manner and provide excellent services to meet customer’s expectations and handle complaints effectively with confidence.
• Attend to SMS received via Volare Inbox diligently and appropriate action is taken to close the log.
• To attend admin functions i.e., enquiry from emails
• Generate reports and perform analysis for the department
• Diligently perform relief function as assigned in absence of any team member


JOB REQUIREMENTS
▪ Degree in any field with at least 2 years of working experience in the Customer Service field
▪ Effective in multitasking and a good team player
▪ Good communication and interpersonal skills
▪ Well versed in English and Bahasa Malaysia
▪ Proficiency in Mandarin will be added advantage
Benefits
Higher EPF Contribution, Socso, AL,MC, Medical Benefits and other employee benefits
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