SIP SM Engineer - SCIKEY

Date Posted: Dec 15, 2020

Job Detail

  • Remote/WFH:
  • Location:
    Pune, Maharashtra, India
  • Company:
  • Type:
    Full Time/Permanent (hiring on behalf)
  • Positions:
  • Experience:
    4 Year
  • Apply Before:
    Jul 31, 2022
  • Visa Sponsor:
    No only open for local candidates

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Job Description

Ø Lead and Support International Carrier Voice Traffic & Real time Performance Management of VIL LD network


Ø Handling 2nd level escalations of LD- Voice Services (ILD/Hubbing), FAX,ITFS/Audio Conferencing(International), SIP Trunking.


Ø Performs Traffic shifting from particular during SA Planned Event or any Major outages.


Ø Keep tracking of on-going fault in LD-Network along with traffic management and ensure the escalation for circle and carrier to maintain SLA


Ø Responsible to prepare Monthly PPT, Process for new services & download the same to team members & contribute in run smooth operation.


Ø Strong analytical knowledge in SIP Protocol, Annalise Wireshark (PCAP) traces, follow-up with International partners and Take suitable action to resolve the issue.

Ø Liable for  MTTR of International Carriers Calls failure/Quality Issue & fixing the gaps in the network to achieve the SLA’s

Ø Responsible for Analyzing the Critical Faults, provide resolution during any network outage and online QOS testing with various International Carriers.

Ø Lead to Real-Time Traffic KPI monitoring of ILD Carriers TG /SBC /VLANs along with strong coordination with ISP

Ø Efficient Task allocation, Team handing & streamlining processes, to achieve organization targets.


Company Overview

A digital platform for Jobs, Work & Talent Solutions. Our vision is to create jobs & work opportunities for billion minds. Our mission is to help employers worldwide get access to quality talent and talent solutions in a click.

'SCIKEY Assured,' a premium managed services offering by SCIKEY, delivers the best outcomes to enterprise customers globally for talent solutions getting delivered offshore, remotely, or on-premise. We are super-proud to be working with some of the world's most iconic Fortune1000 brands

Better Work. Better Business. Better Life. Better World.