Production Support Engineer (Case 360) - AIA Berhad

  • Cyberjaya, Selangor, Malaysia
  • Apply by: Jan 01, 2026
  • 1 Vacancy
  • Local Candidates (Malaysia)
  • Shift: First Shift (Morning)
  • Career Level: Experienced Professional
  • Degree: Graduate
  • Experience: Year
  • Full Time/Permanent
  • Work from Office
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Job Description

In this role, he/she will perform functions to ensure system reliability and stability for AIA Singapore’s applications and services.  He/she will have the opportunity to manage a variety of complex system and champion services incidences/issues to fix them and learn as much as possible from these incidences

 

  • Be responsible for the heath, performance, and stability of our systems
  • Building monitoring systems to maintain overall stability and efficiency of the systems
  • Be on-call rotations
  • Accountable to the duty assigned by supervisor in order to meet operational and/or other requirements.

 

Minimum Requirements:

  • Education – Degree in IT or equivalent
  • Experience – 5 -8 years of experience in IT solutions delivery to business, as well as ability to manage a pool of personnel and service providers (local or offshore)
  • Certifications/licenses – Certification in workflow systems, Insurance processes business knowledge, Relevant project management would be preferred
  • Special skills – Good trouble shooting & fixing skill.
  • Technical skills – Experience in Imaging & Workflow systems (Case360), JAVA, J2EE (spring framework), JBoss application servers, JBoss Drools rules engine, JBoss (Apache) web server, Kando UI (Angular JS & jQuery), Database store procedures (Sybase/Oracle/MSSQL).
Benefits
. Health
. Vision