Business Process Specialist and Change Manager:

• Lead and execute local company process improvement initiatives to drive best practices which acts to strengthen our local procurement’s operating model.
• Support execution of global strategic improvement initiatives, working with experts across The company Global Procurement community, ensure alignment with the global strategy framework.
• Primary duties includes research, analyze, and identify process and supporting tools’ gaps, recommend solutions for change, perform hypothesis testing, articulate value proposition, and execution of improvements for the company Procurement processes, i.e. from Source-to-Contract (S2C), Procure-to-Pay (P2P), to Supplier Management processes.
• Study operational and performance data to identify trends and opportunities for improvement.
• Continuously improve existing processes, tools, and data for insights, actively participate in issue resolution with regards to process
• Proactively lead simplification and standardization improvement within procurement to increase compliance quality locally and improve user and customer experiences.
• Challenge status quo and develop new ways of work to support the company  transformational journey.
• Work cross functionally and interacting closely with key stakeholders across procurement and functional departments both globally and within company to align requirements and solutions to improve the company Procurement operating model, with focus and impact considerations to people, process, and technology.
• As business process specialist, to also coach procurement community in process improvement-related methodologies, such as Lean Six Sigma, aligned with the other way of work methodology, such as Agile, Design Thinking, and RED way of work.
• As business owner for e-sourcing platform (Coupa Sourcing Module), ensure e-sourcing process is well-supported by the platform, working with global support team to continously looking for improvement areas which is able to simplify and enhance user’s experience.
• In the area of change management, responsibilities include planning, developing, delivering, and tracking change management deliverables including change impact assessment, effective communications plan, develop training materials and lead trainings on the procurement processes with internal and external users, stakeholder engagement, organizational readiness analysis, coaching, resistance management, change reinforcement, and ensuring that new technology solutions are rolled out successfully and in a sustainable way.

Performance Manager:

• Responsible for tracking, analyzing and reporting of overall department’s financial and service delivery performance KPI reporting, aim to
• ensure accuracy of overall department KPI and performance reporting, and efficiency of report extraction through setup of performance management framework
• support implanting of category strategy into the overall category management process.
• link Procurement performance for the budget and Capex frame

• This including the preparation of summary reports for managers and committees on monthly basis, and giving presentations (if requested) for below forums:
• Monthly Business Review (MBR) for Global Procurement with Telenor Procurement Company’s CEO and CFO
• Quarterly Business Review with CFO and user department management

• Create and maintain local performance dashboards and KPI reports.
• Support any performance reporting queries from the Finance team
• Superuser and subject matter experts on Telenor’s Saving Methodology and Performance reporting tools
• Work closely with Telenor’s Global Performance Committee to drive continuous improvement and global standardization in performance reporting tool and data quality

Your critical interfaces:

• Management and working team in the company
• The company Global Procurement organization and if necessary, other Business Units worldwide on sourcing and governance area

Your merits/Personal Profile:

 We seek a procurement specialist who either has experience in a management consulting setting focused on procurement/category management/strategic sourcing/supply management or supporting procurement transformation in a multinational corporation. The following personal characteristics will be critical to succeed in the role:

• A problem solver – capable of dissecting a complicated problem and evaluating it systematically
• Personal drive and high working capacity, with the ability to push your ideas forward and challenge different views
• Savvy business acumen – focused on impact and outcomes, well versed with the changes in the market today in the sourcing digitalization area
• Inter-cultural sensitivity and excellent interpersonal and communications skills
• Human and customer-centered – someone with a good understanding of the importance of change management and respectful handling of resistance
• Strong analytical and oral communication - Ability to provide executive briefings to senior management, counsel and influence decision-makers by creating clear recommendations
• Avid learner in different areas of business; resourceful and able to use resources and work with people to get things done
• Passionate about improving and developing yourself and share knowledge/coach colleagues in the area of change management, process improvement, procurement, digital transformation and governance.
• Able to work independently, strong self-motivator and a team player
• Able to convert strategy into action

We are fast moving and the environment is dynamic thus there are likely to be changes in priorities so we expect you to be flexible adjusting to new activities, i.e. it is very similar to working in management consulting or a transformation office.

 Requirements – Education and Experience

• At least 7 years working experience preferably the majority of time within procurement/category management/supply management
• You bring experience as a management consultant/in-house consultant with a focus on transformation, process improvement or change management, or have had a relevant position within a procurement / supply chain function of a multinational corporation
• Demonstrable project and program management skills
• Good data analytic skills, able to detect process/operational gaps by analyzing data in operational reports
• University degree within Finance, Business Management, Statistics, Engineering, Economics, Arts and Social Science, or equivalent
• High proficiency in written and spoken English

Additional requirements that would be desirable for applicants:

• Experienced in supply chain/logistics processes
• Experienced in sourcing execution activities and sourcing governance.
• Experience from telecommunications or other technical services industry
• Technical knowledge on Procurement tools such as Sievo and Coupa
• Previous experience working in an international environment, operating across countries
• Lean Six Sigma certified (green belt and above)
• Experienced in working in companies that promote Agile way of work
• Data analytic related working experience

• Agile
• Procurement Operations
• Data Analysis
• Six Sigma