Technical leadership

• Understand complex applications spanning across various technologies
• Participate in deep technical architectural discussions to ensure solutions are designed for successful deployment in the cloud
• Provide technical Leadership within the competency centre
• Provide technical guidance and expertise
• Undertake proof of concepts and proof of values with the business measured to evidence ROI.
• Undertake internal IT innovation hub items
• Work with the Architecture team to ensure compliance to architectural principles, whilst contributing to new standards in their specialist area.
• Underpin the competency centre vision with a low level design in line with high level architecture aspirations.
• Develop and nurture relationships with the business to assist in delivering the vision.
• Pivotal to creating and raising the capabilities of, a centre of knowledge respected by and relied upon by the business.
• Assist the platforms programme manager to deliver a programme of change.
• Deliver results to make the Competency Centre a success.
• Assist in the technical elements of managing relationships and contracts with vendors
• follow the release strategy in conjunction with the Programme manager including successful transitioning into BAU Support
• Attend the Business IOT Steering Group, liaising with and integrated to the data initiatives running in the business.

Process

• Driving improved support through completion of operational acceptance into service measures and activities.
• Ensuring standards are created and adopted within the competency centre for
• Documentation: Provide documentation to the support function for support activities. Ensure design standards, templates and patterns are vetted and agreed with the Architect Review board.
• Shift Left: Move of administrative tasks to service desk to increase first time fix.
• Security: Adherence to security standards for access and integrity of application data with security manager.
• Availability and capacity:   defining thresholds for monitoring and measuring in order to facilitate tactical or strategic decision making.
• CSI: Facilitate continual service improvement within the team.

Duties

• Undertake project work and system support as allocated by the manager. Ensure deadlines are met per IT SLA and ITIL processes.

• Architect, design, implement, test and maintain IoT systems owned by the IoT CC
• Operate and maintain cloud subscriptions and solutions, including message brokers, databases, analytics/AI/ML tools
• Integration, testing and compatibility of 3^rd party systems and devices
• Design, create and maintain test environments using CI and CD tools
• Network protocol assessment and debug, connectivity to cloud/on-premise systems of both legacy and state-of-the-art technologies

• Database queries and scripting
• Automation and DevOps Scripting    
• Lead POVs, POCs from technical perspective
• Assess Suppliers roadmap at a technical compatibility level to understand infrastructure risks and roadmap mitigations

• Any other duties as required and directed by the IoT Competency Centre manager which are pertinent to the role.

Vendor Liaison

• Act as the point of contact for suppliers, ensure a healthy relationship is maintained and a partnership approach is adopted.

Stakeholder management

• Facilitate stakeholder engagement process to underpin continual service improvement.
• Represent the IT department in a professional manner at all times

• AWS
• Azure