Job Responsibilities
· Must have 7-10+ years of proven experience with VMware Horizon, vSphere, Microsoft Active
Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration.
· Must have VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.
· Must have Microsoft MCSA
· Must have Cloud technology exposure to Microsoft Azure, Amazon
· Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions &
understanding of ESXi & vSphere.
· Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions.
· Experience in HA engineering for architecture on VMware, DRS cluster environment.
· Good knowledge on the Connection servers and troubleshooting user level issues.
· Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration.
· Perform root cause analysis.
· TCP/IP knowledge with good foundation on LAN Technologies such as network switching and
routing and DNS, etc.
· Good Windows Server Administration and troubleshooting Skills.
· Good hands-on skills in Hyper converged infrastructure
· Working experience on the Ticketing tool.
· Must have hands on deployment of Horizon infrastructure in large environment.
Primary Skill Set
· Overall 8+ years of experience in IT Infrastructure.
· 6+ years of proven experience with VMware Enterprise Products,EUC Horizon
· Must have VMware VCP Certification in VMware Horizon 7, and VMware vSphere, VCP in
Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified cloud administrator.
Secondary Skill Set
· 100% Fluency on English.
· Good verbal and Written Communication
· Good Team player work with senior team members, conduct technical session, mentoring L1
team members
· Ability to achieve the highest level of customer satisfaction.
· An interface with Customers and Third party OEMs and HW vendors is expected raising call
with Microsoft, VMware and other vendors
· Documentation and preparation of SOPs
· Self-motivated and Results oriented.
· Train L1 and other support team members.
· A demonstrated positive and proactive approach
· Expected to work US and UK shifts based on the organizational needs and be available to be
on- call on a rotational basis including night shifts
Experience:
· 8+ years of experience in Horizon View
Soft Skills:
· Good/Excellent Communication Skills (Speak, Read, Write)
· Report Writing
· Analytical & problem-solving skills
· Good presentation skills
· Willingness to Continually Learn
· Team Player & People Management

Education:
· Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization)

• Horizon
• VMware
• vSphere
• Infrastructure Management
• Troubleshooting. Windows
• Workspaceone