Around 5 to 7 years of Telecom BSS migration experience with special focus on rollout strategy and cutover window management. (Total min 10 plus years industry experience)
Overall responsibility of defining and driving end to end rollout strategy for the Telco and aligning Business on the consequent business and customer impacts.
Doing detailed impact analysis of rollout strategy and cutover plan in terms of business process and systems impact (e.g. co-existence considerations and how it affects systems and processes and identifying such changes)
Work closely with Data Migration lead as well as overall Migration Lead to crystallize the overall Migration strategy and ensure its alignment with business
Impact analysis of cutover should produce detailed business and process related adjustments/changes to be implemented for successful cutover to minimize customer experience impact, business operations impact and business revenue impact.
Well versed with Migration Tools, Technology, and methodology
Able to lead and get buy-in on cutover approach with senior stakeholders – business and technology.
Expertise in planning migration window, business impact assessment during migration period
Ability to understand business requirement and plan for business continuity during migration window.
Managing impact on various 3pp/channels during migration window and plan for blocking/Unblocking
Good understanding of migration life cycle starting scoping, mapping, development till migration to production.
Extensive experience in BSS Suite (Billing, CRM, OMS etc) and related integration
Manage stakeholders – internal / external and drive the migration cutover solution with effective collaboration.
Excellent Customer facing and communication skills (written/oral) is mandatory – ability to lead design sessions for scoping, solution and mapping related to business and services migration related enhancements.
Effectively manage multiple stakeholders and teams in a complex program environment to ensure delivery with high standards.
Previous experience of leading team in Tier 1 BSS Projects, using agile methodology
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